Reference

Your Data Rules at pt777

Q: Can I ask for a copy of my account data?

Yes. Send a request through Profile > Privacy or privacy@pt777.run with your account ID, registered email and phone number. We verify your identity by OTP or support questions before sending eligible records.

Live Casino, Mega Wheel, Aviator, Bingo and Fishing God sit behind one account, so our Privacy Policy explains which login, wallet, cookie and game-session records we keep when…

DANA wallet privacyOVO receipt recordsGoPay account checksQRIS scan data

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How We Treat Your Privacy Records

pt777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you open an account without guessing what happens to your records. We collect the details needed to create your login, confirm your mobile number, process DANA, OVO, GoPay or QRIS payments, and keep game-session logs for Live Casino, Mega Wheel and Aviator.

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If you connect from Bandung, the same account checks apply: OTP verification, device session history and wallet receipt matching. We do not sell your personal details. We share data only with service providers that help run payments, fraud checks, account security, support replies or legal requests.
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A QRIS scan record, for example, is kept with a timestamp and transaction status so your wallet balance can be traced if you contact us. Access and eligibility depend on local law and are available only where local law permits. When you ask for changes, we
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match your request against your registered phone, email and recent wallet activity before we update a record.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways to Ask About Privacy

Privacy questions move faster when you reach the channel that matches the account step. Use live chat for logged-in checks, WhatsApp when you need to send a masked receipt, and email when you want a written trail for data access or correction. Our team answers privacy requests from 10:00 to 22:00 WIB, then queues late messages for the next shift. Please cover wallet balances before sending any screenshot.

Team online

Live Chat

Open the chat bubble after login and choose Privacy. We confirm your registered phone, last DANA or QRIS reference, recent device session and account ID before changing profile details.

Message our privacy support on WhatsApp during 10:00-22:00 WIB. Send only the masked wallet receipt, not your full OVO or GoPay screen, so we can match the transaction safely.

Email

Write to [email protected] for access, correction or deletion requests. Include your account ID, registered email, registered phone and a short reason; we reply with the next identity check step.

ACCOUNT CARE

Six Controls Around Your Account Data

Your privacy settings are part of the account flow, not a separate chore. We keep login records, wallet references and cookie choices tied to your profile so support…

Data Collection

We ask for your name, mobile number, email, login password and wallet references because those fields connect account access with…

Payment Records

DANA, OVO, GoPay and QRIS records are stored as reference numbers, timestamps and status codes.

Cookie Choices

Cookies keep your session open, remember language choices and help spot unusual login attempts.

Security Checks

For profile edits, we compare your registered phone, email, recent device session and wallet reference.

Retention Windows

We keep account and wallet records while your account stays active and for a period needed for dispute handling, security…

Change Requests

Use Profile > Privacy or email [email protected] to ask for access, correction or deletion.

Privacy Questions From Indonesia Account Holders

These answers cover the privacy questions we hear before you open an account and after your first wallet transaction. They focus on personal data, cookies, device sessions, payments and correction paths. For anything tied to access rules, remember that availability depends on local law and applies only where local law permits. Use them to decide what to share, what to check, and which support route fits your request.

We collect your name, mobile number, email, password, device session, IP log and wallet references. These records connect your login with payments, support checks and game-session history without asking for unrelated app data.

Those payment rails create receipts, reference numbers and status codes. We keep the records needed to match your account wallet, handle disputes, confirm withdrawals and answer privacy requests accurately.

Yes. Send a request through Profile > Privacy or [email protected] with your account ID, registered email and phone number. We verify your identity by OTP or support questions before sending eligible records.

Start in Account > Security, then contact live chat if you cannot pass the OTP step. We compare your recent device session and wallet reference before changing any contact detail.

Our cookies support login, language choice, session checks and fraud signals around our pages. They do not give us access to your DANA, OVO, GoPay, QRIS or other app content.

We keep them while your account remains active and for the time needed to handle disputes, security checks and legal duties. After that, we remove, anonymise or restrict the records.

Only support and security staff assigned to the case can see the request details. Payment partners receive limited records only when a DANA, OVO, GoPay or QRIS check requires them.

Your Data Rules at pt777

Three Ways to Ask About Privacy

Live Chat

WhatsApp

Email

Six Controls Around Your Account Data

Data Collection

Payment Records

Cookie Choices

Security Checks

Retention Windows

Change Requests

Privacy Questions From Indonesia Account Holders

01 What personal data does pt777 collect when I open an account?

02 Why does the Privacy Policy mention DANA, OVO, GoPay and QRIS?

03 Can I ask for a copy of my account data?

04 How do I correct my phone number or email?

05 Do cookies follow me outside the lobby?

06 How long do you keep payment and login records?

07 Who can read my privacy request?

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